Is the automobile a good choice at SRM

CRM FOR THE
AUTOMOTIVE INDUSTRY

Now shift up a gear


This is how you secure market shares for your company
and increase employee productivity.

  • with a central 360 ° view of your business contacts
  • with smooth workflows
  • through transparent processes and documentation

The most significant transformation in history
requires new concepts


New markets, new competitors and changed business structures require new supplier strategies, new partnerships and the development of new business areas. Comprehensive digitization is therefore becoming an important factor.

When it comes to digitization in the automotive sector, there are usually two areas in the foreground: digitization in the car and that in production. It is just as important to digitize your processes for customers and suppliers in order to remain competitive.

The rapid development of new technologies is forcing the automotive industry to invest more and more in research and development. Because only with innovative products is it possible to assert oneself against competitors. The market is currently tending strongly towards the connected car, which not only makes decisive changes in production, but also in your customer approach and the agreements with suppliers necessary.

With GEDYS IntraWare CRM for the automotive industry, you always communicate perfectly - even internationally.

 The 360 ​​° view of your business partners

With the rapid development of innovations always go higher customer expectations hand in hand. It is all the more important the supplier, the customer and the relevant knowledge about them completely in view available: from purchasing, marketing to sales and service. This creates satisfied and loyal business relationships.

 Supplier relationship management in purchasing

Order processes with the corresponding supply chains are often complex and cross-location. Your centrally stored purchasing data are worth gold (including customer contracts, supplier evaluations and the clear order, warehouse and article management). Because this gives you a very good overview of your suppliers, avoid bottlenecks and delays. A great advantage in a competitive market.

 Reach customers personally

The personal and addressing customers emotionally is becoming more and more important, especially in the automotive industry. Regardless of whether you are a manufacturer, supplier or dealer. With integrated marketing automations address your customers even more specifically in the future and hit right in the heart.

 Smooth authorization management

Especially when working with various partners, it is worthwhile through transparent structures and complete documentation to live up to the trust of customers. A smooth administration of access authorizations and approval processes of all kinds ourCRM software, gives your data and therefore you the necessary security.

 Clear procedures and efficient processes

Uniform data management and clearly structured processesensure time-saving workflows and smooth processes. This gives your employees more time for the customer's wishes or negotiations with suppliers. Forget tedious administrative work.

Research and project funding is optimized with
CRM for the automotive industry

In this way you reduce the administrative effort from the application to the proof of use.


According to the VDA, the most important key to surviving in international competition is your innovations. Therefore, you will have to increase your research and development efforts and expenditures considerably in the future. But the bureaucratic requirements for funding from the public sector are immense.

With the GEDYS IntraWare CRM software link your CRM information with the various data systems, for example from research and development. You create meaningful documentation with Dashboards and reports on Click.

Manage your supply chain digitally


Our CRM for the automotive industry provides you with the central information base for strong communication and cooperation with your business partners. Efficient processes increase productivity and create scope for innovation.

Start quickly.


Uniform data for everyone

GEDYS IntraWare CRM supports your supplier and customer relationship management with well-structured digital filesthat provide you with shopping data, contracts, evaluations and purchase guidelines even when you are on the go.

The central access promotes not only internal cooperation, but also that with external service providers and suppliers. All those involved gain insight and are always on the status of a project. You can use the Assignment of roles and rights controls who can view and edit which data and to what extent.

Perfect cooperation for success

SRM and CRM functions such as appointment overviews, reminders, tasks, series tasks or workflows with forwarding ensure perfect teamwork throughout the company.

Our 30 years of CRM practice show that with the Optimizing teamwork also the number successfully completed projects increases: Because more effective work processes give employees more time to concentrate on their core tasks.

Expand sensibly.


Start small or start big?

Both are possible, the GEDYS IntraWare CRM offers them flexibility. Start your digitization in an area like purchasing and then build with others Modules out.

Or you can choose the complete package right from the start. For more extensive process optimizations and cross-system analyzes, it will be crucial that you connect further systems can.

Expand in a targeted manner

Special solutions for your branch

Our references show an excerpt from our developments for the automotive industry. We would be happy to introduce more and develop your adaptations if necessary. Find out more about our top service under CRM Consulting & Contacts. Here you can get more information as an all-in-one package: Download the product flyer.

Leverage integration.


SAP and other ERP systems

You can do their purchasing and sales important information in the GEDYS IntraWare CRM software to disposal places that are otherwise not visible: For example, thanks to the JDBC or SAP interface, users can access delivery notes, invoices and open items in the customer file. Or in the supplier file Insight in evaluation reports or R&D data.

E-mail integration for Outlook, Notes & all IMAP mailboxes is possible. The time gained in this way can be used, for example, to develop innovative ideas.

Cooperation with other tools
(Abstract)

  • Document management system & document archiving
  • ERP system, data warehouse
  • ERP system
  • CleverReach (newsletter dispatch)
  • CTI (telephony)
  • Business intelligence like QlikView

* Also as Download available: Our complete overview of interfaces and integrations.

Successes with
CRM for the automotive industry


How to start with CRM


The basis for CRM for the automotive industry: You work with the comprehensive contact management for a 360 ° view of your customers. You generate leads and qualify new prospects.

You not only collect all customer data centrally and transparently, but also assign them the correspondence for a detailed history. With intelligent search functions, you get exactly the information you need at any time.

Register now for the CRM tour. We offer industry know-how and individual industry solutions.