How are health services beneficial

Between skepticism and trust

However, health data is particularly sensitive information. The majority (58 percent) therefore rate the electronic data exchange between patient and doctor as risky. Consumers are less skeptical when it comes to purely administrative processes: just under 58 percent of those surveyed rate an online appointment with a doctor as harmless.

How the Germans rate electronic health programs depends largely on the personal benefit of these applications. "A relative majority of consumers appreciate digital health services when the benefits can be seen," said DSiN board member Renate Radon. For example, 41 percent are of the opinion that digital routine monitoring could help to identify disease risks at an early stage. If the benefit is more abstract, the approval will decrease.

According to the study, 42 percent of consumers are also more likely to trust fitness and health programs if their data is stored exclusively on servers in Germany. According to Radon, it was noticeable that almost one in five (18 percent) could not assess health services and therefore could not provide any information. "We have to do more research here," she said.

The Germany Safe in the Net Association is an association of companies, social initiatives and industry associations from the digital economy. Its aim is to create more awareness for the safe use of the Internet and IT services. The patron is Federal Minister of the Interior Thomas de Maizière (CDU). /